Job Description

Receptionist

Position Summary

A growing company in Charlotte, NC , is seeking a professional Receptionist to join their team. As the first point of contact for our patients, you will play a critical role in ensuring a seamless, welcoming, and efficient experience. The ideal candidate is a multitasker who thrives in a fast-paced clinical environment and maintains a high level of empathy and professionalism.

Primary Responsibilities

• Act as the primary point of contact for all visitors, ensuring a professional welcome and managing the guest check-in process.
• Manage a multi-line phone system, directing inquiries to the appropriate departments and handling professional correspondence via email.
• Maintain the professional appearance of the lobby, conference rooms, and common areas; manage office supply inventory and vendor deliveries.
• Assist with the coordination of onsite meetings, including calendar management, catering orders, and basic troubleshooting of conference room technology.
• Support various departments with data entry, document preparation, mail distribution (incoming/outgoing), and digital filing.

Compensation & Schedule

• Pay Range: $18.00 – $22.00 per hour , commensurate with experience.
• Employment Type: Contract
• Schedule: Monday – Friday, standard business hours (e.g., 8:00 AM – 5:00 PM).
• Location: Strictly Onsite – Charlotte, NC.

Benefits

• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
• Retirement: 401(k)

Required Qualifications

• Education: High School Diploma or equivalent required; Associate’s degree preferred.
• Experience: Minimum of 1–2 years of preferred experience in a medical office, clinic, or hospital setting.
• Technical Skills: Proficiency with EMR software and Microsoft Office (Word and Outlook).
• Core Competencies:
• Strong understanding of HIPAA and patient privacy laws.
• Exceptional verbal and written communication skills.
• Ability to remain calm and organized under pressure in a high-volume environment.
• Reliable attendance and a professional appearance.

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